Privacy Policy

Effective Date: January 13, 2026

1. Scope of this Policy

This Privacy Policy applies to information collected through collisioncn.com (the “Site”), including our case intake forms, contact forms, and SMS opt‑in/notification pages (collectively, the “Services”). This policy does not apply to information collected offline or through third‑party sites that we do not control.

2. When We Collect Information

We may collect information when you:

• Submit a case review / legal inquiry form
• Request a consultation or follow‑up
• Subscribe to mobile notifications (SMS opt‑in)
• Contact our support team by email or phone
• Respond to surveys, questionnaires, or screening questions
• Interact with our advertising campaigns or landing pages
• Browse the Site (via cookies or similar technologies)

3. Types of Information We Collect

• Personal Information: name, phone number, email address, state/location, and other contact details.
• Case Information: accident details, injury details, date of incident, insurance information, and any narrative you provide.
• Technical Data: IP address, device identifiers, browser type, operating system, referral URLs, and pages viewed.
• Communications: message logs, call notes, opt‑in/out records, and support communications.

4. How We Use Information

We use information for purposes such as:

• Processing your inquiry and facilitating attorney referral or routing
• Responding to questions, requests, or support inquiries
• Sending administrative updates, confirmations, and scheduling communications
• Delivering SMS notifications consistent with your consent
• Preventing fraud, enforcing policies, and maintaining security
• Improving the Services, analytics, and user experience

5. SMS/Text Messaging and Consent

If you provide your mobile number and consent, we may send SMS messages regarding case review status, follow‑up questions, consultation scheduling, and important notices. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP. For help, reply HELP or contact us at accidents@collisioncn.com. Consent is not a condition of receiving services.

6. How We Share Information

We may share information with independent attorneys or legal service providers in our network for purposes of evaluating and responding to your inquiry. We may also share information with service providers that help us operate the Services (such as website hosting, data storage, analytics, communications delivery, and customer support). These providers are authorized to use information only as necessary to provide services to us.

We do not sell personal information to third parties for their own marketing.

7. Cookies and Analytics

We may use cookies, pixels, and similar technologies to measure site performance, remember preferences, and improve relevance of advertising. You can control cookie settings through your browser; disabling cookies may affect functionality.

8. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, including compliance, dispute resolution, and enforcement of agreements. Retention periods vary depending on the nature of the information and legal requirements.

9. Security

We use reasonable administrative, technical, and physical safeguards designed to protect information. However, no method of transmission or storage is 100% secure and we cannot guarantee absolute security.

10. Your Choices and Rights

• Opt‑out of SMS: Reply STOP at any time.
• Access/Deletion Requests: You may request access, correction, or deletion subject to applicable law.
• Marketing Controls: You may request suppression of promotional communications where applicable.

11. Contact Us

Collision Counsel Network
1111 Superior Ave Suite 520, Cleveland, OH 44114
Phone: 330-969-6834
Email: accidents@collisioncn.com

We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised effective date.